In July 2011, a client contacted us from Dorset requesting our data recovery services for a Maxtor 40GB hard drive; this drive was shipped for data recovery, the client had a blue screen of death (BSOD).
Here is the case study of the Maxtor D540X-4K:
The drive had been in a computer for over 7 years, functioning correctly, then one day the user attempts to use the machine after returning from holiday and heard a sound emit from the desktop machine.
Diagnosis:
This hard drive was diagnosed to have suffered from head stack assembly failure, so our team would need to replace the faulty parts with new ones to attempt recovery of the data.
Spec of this Maxtor drive:
40GB Desktop hard drive
Manufactured: April 2001
IDE connection
540RPM
An industry leading hard disk of it's time.
What was the outcome?
The team successfully recovered 11GB of priceless photographs (28,000) and video memories for the client.