Have you accidentally dropped your external hard drive? Is it now making a clicking or ticking noise?
If so you are advised to switch the drive off immediately as you will be causing more damage to the disk surfaces and user data.
We have observed a large increase in the amount of external hard drives which have been damaged in this way, and more shockingly to this fact are the amount of computer users are attempting their own DIY data recovery, dropped hard drives can never be recovered in this way as it will require clean room technology and skills.
A clean room creates an environment which safely allows the opening of faulty hard drive and disk media for diagnosis and subsequent data recovery, please do not ever open your hard drive in non clean room conditions as this could lead to you losing your data.
ESD electrostatic discharge precautions are also observed, again many end users will not have access to this type of equipment and knowledge and further damage to HSA can be caused by incorrect handling.
Further to this we have observed many well intention IT shops or repair companies opening drives in non clean room conditions, this might be well intentioned however please refrain form this as a course of action.
Due to the form factor or physical layout the drive may be used in a upright position, thus making the drive unstable and very prone to even the slightest knock or bump onto the table, although only a small fall may have occurred it can cause significant damage to the disk surface, when looking for an external hard drive look for a flat type design this will give greater stability to the whole drive.
If you have dropped your external hard drive and now require data recovery please call now for a solution.