What exactly is a hard drive crash?
Many computer users have heard this term however may not actually know what has happened to the hard drive.
A hard drive crash is a failure type where the HSA or head stack assembly comes into contact with disk surface(s) and damages the platter and HSA, hence the clicking or other unusual noises that you may have heard from the drive, if you do hear such noises from your hard drive please switch it off immediately as you will compound the problem further or in worst case render the drive unrecoverable.
The HSA flies at less than 1 micron above the drive platters and can come into contact with the disk surface for a variety of reasons such physical issues such as being dropped or knocked or may suffer from failed or failing HSA pivot or electrostatic attraction which sometimes results in stiction, this is where the HSA lands on the drive surface and 'sticks' to the surface thus stopping the drive from spinning up, this failure type usually results in a full recovery via our labs and engineers.
Hard drives spin at various speeds from 4200 RPM to 15000 RPM, obviously faster spinning drives which suffer from a head crash may suffer from more damage as the HSA comes into contact with the drive platter(s).
If you think that you have suffered from a hard drive crash please switch of your hard drive and or computer system and contact us today for a hard drive recovery solution.