An urgent phone call was made to the lab regarding a failed Hitachi laptop hard drive, the client who was based in Reading informed technicians that the hard drive was making a strange noise then went completely dead, a courier collection was made to collect the failed hard drive.
Here is the case study of the Hitachi IC25N040ATMR04 hard drive:
This is the case study of the Hitachi IC25N040ATMR04 hard drive the specific issues the media had and the whole recovery process to completion.
Diagnosis of the Hitachi IC25N040ATMR04 hard disk:
Due to the initial conversation with the client technicians realized that the hard drive had some internal issues, upon receiving the media it was sent directly to the clean room for inspection, sure enough the head stack assembly had failed, this was the reason for the clicking noise coming from the disk enclosure, this part had to be exchanged for a good working part and reseated bake into the hard drive, this process was successful and access to the user data was accomplished.
Spec of this Hitachi IC25N040ATMR04 hard disk drive:
40GB total capacity
Manufactured October 2004
Rotation speed 4200RPM
ATA 100 MBS
2MB cache
What was the outcome?
Even though the hard disk had suffered from a severe internal failure of the head assembly a full clone of the hard drive was accomplished following the microsurgery performed in the clean room and a cloning services applied to the hard drive, a full folder and file list was sent to the client for approval which they did with much relief.