A IT company based in Builth Wells Wales contacted the recovery team regarding a clients failed Hitachi 3.5” hard drive it contained business data the hard drive was shipped for diagnosis via our free courier service.
Here is the case study of the Hitachi IC35L060AVV207-0 hard drive:
The hard drive was an internal 3.5” desktop hard drive that used Windows XP home edition it also stored client data.
Diagnosis:
The client had reported that the Hitachi hard drive was clicking this alerted the engineers to look at the failed hard disk in the clean room where it was discovered that the HSA had completely failed and require replacement following a replacement and microsurgery to the HDD a full clone of all user data area was successfully achieved, further to the HSA failure there was firmware and track damage some areas were not recoverable typical failures of this Hitachi hard drive can be scratchy noises emanating from the disk enclosure.
Spec of this Hitachi IC35L060AVV207-0 hard disk drive:
60 GB Maximum storage capacity
Manufactured June 2003
Interface PATA
Rotation speed 7200RPM
Transfer rate: 100MB/s
2MB cache
What was the outcome?
1GB of client data was recovered this was a very difficult recovery as there were lots of issues with the hard drive all important data requested was recovered and copied to a 4Gb DVD and shipped directly back to the client.