Toshiba MK5055GSX 500GB Data Recovery

In August 2011, a client from Herefordshire contacted the labs for advice and recovery solutions for a damaged Toshiba hard disk. After the discussion the client visited the labs in Hereford and hand delivered the disk in question.

Case Study of Toshiba MK5055GSX Hard Drive:

The client firstly visited a local computer trader to see if any files could be recovered from the faulty disk, however the PC company were unable to recover the data and suggested that the user contact Data Recovery England based in Hereford.

Diagnosis of Toshiba MK5055GSX Hard Drive:

The diagnosis was completed the very same day by the Toshiba hard drive recovery experts and found that the drive had a serious issue, namely bad sectors, a hard disk is made up of millions of sectors and they can fail, normally through wear and tear, or heat and if the drive receives a knock or is mishandled.

Specification of Toshiba MK5055GSX Disks:

Laptop disks, 2.5" with a 9.5mm height

500GB capacity before formatting

SATA connection

8 MB buffer

3.0 GBps SATA II transfer rate

What was the outcome for this Toshiba HDD?

After a full disk image was created, a total of 60GB of business data was recovered from the drive, including a large .pst Outlook file, Microsoft Word documents and 1000's of pictures. Files successfully restored using the Toshiba data recovery services provided.