A client from Worcestershire contacted Data Recovery England in June 2011 for advice regarding a damaged Seagate external hard disk which had precious data on it.
Here is the case study:
The user says the hard drive was connected to an external USB housing which required 2 cables, one would connect to the computer and the other would be power to the unit. Unfortunately for the client, the wrong power cable was plugged into the device, this inturn blew major components inside the casing and ultimately ended in the hard drive being severely damged.
Diagnosis:
The drive was received early one afternoon from the distressed client, the diagnosis was completed within 4HRs. This report showed that the drive, although looking physically OK, had severe problems internally, the PCB had blown in several places and the head stack assembly in the drive had suffered also.
Spec of this Seagate ST3250310AS hard disk drive:
250GB SATA desktop 3.5" hard disk drive (from an external FreeAgent USB casing)
Manufactured February 2008
7200RPM
16MB cache
3 GB/s transfer rate
What was the outcome?
This case study has a great outcome, after 2 days of hard work from the team, all data from the drive was recovered, pictures, email backups and many GB's of videos were successfully restored. Result!