A estate agent based in Pershore, Worcestershire contacted the data recovery team regarding a failed Maxtor 3.5” hard drive the user reported the fault as dead, a free courier collection was arranged to ship the failed Maxtor hard drive to the labs for a free diagnosis.
Here is the case study of the Maxtor STM3160215AS hard drive:
This was a internal 3.5” boot and data drive containing Microsoft Windows XP Professional and a second partition containing all user data.
Diagnosis:
Lab technicians diagnosed that the hard drive had weak heads and many bad sectors the bad sectors can be caused by excess heat to the disk surface which can change the properties of the magnetic domains further to this the surface and heads have a finite stop start cycle a full bit by bit clone of the data was made of all user data area.
Spec of this Maxtor STM3160215AS:
160GB storage capacity
Manufactured March 2009
SATA connection
2 MB buffer
7200RPM
What was the outcome?
The Maxtor hard drive contained all of the client particulars of all the housing stock for sale with the estate agents further to this all communication and finance records were held on the hard drive it was of vital importance to the business that the data be recovered as failure would cause massive disruption for the clients business, a total 15GB of data was recovered to multiple dual layer DVD' s and shipped back to the delighted client.