The world's largest heavy vehicle braking System Company based in Cwmbran contacted the labs with a very serious data failure to a WD laptop hard drive the company reported that the drive was dead, our free collection service was ordered and the faulty hard drive delivered to our labs for further examination.
Here is the case study of the Western Digital WD1600BEVT-75A23T0 hard drive:
This was an internal 2.5” media from an laptop computer system and contained the file system Windows XP and the data in a separate partition.
Diagnosis:
The technicians took the faulty Western Digital hard drive directly to the clean room for diagnosis as the computer user had explained thoroughly the failure and this indicated an internal error this was confirmed after opening the disk enclosure and discovering a very serious internal issue the heads had crashed and landed on the disk surface causing issues with the heads themselves and the disk surface or platters a temporary repair to the hard drive was made.
Spec of this Western Digital WD1600BEVT-75A23T0 hard disk drive:
160 GB Maximum storage capacity
Manufactured March 2010
Interface SATA
Rotation speed 5400RPM
Transfer rate: 300mb/s
8MB cache
What was the outcome?
6.5GB of very important email data from Microsoft Outlook .pst files were recovered, additionally thousands of office type documents such as word, excel, PowerPoint were also recovered the data comprised of many years and was vital to the company. All files retrieved were extracted using our Western Digital data recovery services.